JUSRON 2024 Most Advanced Trifold Mirror: Multi-Functional Beauty Assistant

Counterfeits and Unauthorized Sales

We are committed to producing high-quality products with a focus on detail. To ensure the integrity of Jusron Supply products, we have implemented strict quality control standards and collaborate with trusted distributors and retailers worldwide. The relationships we establish with authorized retailers ensure that our customers receive exceptional service and top-quality products, along with limited lifetime warranties for most products.

The success of Jusron Supply has made it a target for counterfeiters and unauthorized retailers who sell substandard products to unsuspecting customers. When purchasing Jusron brand products or similar items from unauthorized retailers, we cannot guarantee the quality or authenticity of the products, making them ineligible for Jusron Supply warranty protection. This is why warranty claims must be accompanied by acceptable proof of purchase from an authorized Jusron Supply retailer. Unfortunately, we often hear of customers accidentally purchasing counterfeit products online.

We encourage customers to avoid purchasing Jusron Supply products from unauthorized retail channels, such as flea markets, discount websites, and third-party marketplaces. In addition to the risk of receiving low-quality or non-existent products, personal information and credit card details may be susceptible to theft or fraud, and the proceeds from these purchases may be used to fund illegal activities.

If you suspect that a company or individual is advertising or selling counterfeit or unauthorized Jusron Supply products, please contact us at support@jusron.com.

If you suspect that you are selling counterfeit Jusron Supply products, you may be eligible for a full refund of the purchase price. For more information and to file a formal report, please contact the Federal Trade Commission at contact1@ftc.gov.

We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@jusron.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@jusron.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@jusron.com.